Minimac's After Sales Services (ASS)

We provide relentless support to ensure your equipment achieves optimal performance. Our service delivery encompasses repair, maintenance solutions, supply of filters and spares, and expert guidance, catering to all machinery types with precision and accuracy. With a focus on extending equipment life and maintaining flawless operations, our ASS team is equipped to manage and enhance your operational efficiency across various industrial applications.

1

How Does It Work?

Our comprehensive services include pre-sales surveys, and providing tailored recommendations to enhance equipment performance. We ensure precise installation and commissioning, reducing operational risks. Empower your team with detailed training on oil management, filters, and maintenance. With our AMC, receive regular inspections for optimal performance, or opt for our flexible ARC for on-demand service, ensuring long-term efficiency and minimizing unexpected costs.

2

Why Is It Needed?

We ensure proper installation and commissioning to guarantee the operational readiness of your advanced machinery. Our expert guidance and ongoing training empower your team, enhancing efficiency and extending equipment lifespan. Additionally, our quick response times for repairs and continuous support minimize downtime, ensuring machines perform optimally and productivity remains high. Trust us to keep your operations running smoothly.

3

Warranty & Post-Warranty Services:

Our commitment goes beyond initial operations, offering seamless post-warranty support for optimal machine functionality. We specialize in multi-brand equipment repair, ensuring uninterrupted operations, and provide high-quality filters and spare parts to keep your machinery running smoothly. With dedicated customer care, we promptly address your concerns, ensuring operational stability and complete peace of mind.

4

Key Benefits

Ensure uninterrupted machinery uptime with proactive maintenance and continuous support, minimizing costly downtime for critical industries. Optimize operational costs through efficient service contracts and expert repair solutions, driving resource efficiency. Gain access to our team’s technical expertise, empowering peak equipment performance and operational success. Trust us to keep your machinery running smoothly and your operations thriving!

5

Features

Our ASS program delivers comprehensive maintenance solutions, including scheduled servicing, preventive maintenance, and corrective actions. We specialize in multi-brand repairs, tailored AMCs/ARCs, quick filter and spare replacements, and advanced diagnostics. With 24/7 support, customized training programs, and a robust inventory, we ensure minimal downtime, seamless operations, and enhanced workforce capabilities for optimal equipment performance.


Our ASS team at Minimac stands ready to support and optimize your machinery's operations through robust service solutions. From the initiation of an annual maintenance contract to the flexibility of an annual rate contract, our comprehensive after-sales services enhance your operational strategy with reliability and efficiency.


FAQs:

A: After Sales Service (ASS) ensures the ongoing performance, repair, and maintenance of machinery after purchase. It extends equipment life, enhances performance, and reduces downtime.

A: Minimac’s ASS covers repair, maintenance solutions, filter and spare parts supply, installation and commissioning, training, and expert guidance, all aimed at maximizing equipment efficiency.

A: Minimac offers seamless repair and maintenance services for all machinery brands, ensuring consistent performance and service continuity regardless of the equipment's manufacturer.

A: An AMC ensures regular inspections, tune-ups, and maintenance tailored to your equipment, preventing unexpected breakdowns, minimizing downtime, and reducing operational costs.

A: An AMC involves scheduled maintenance services, while an ARC offers flexibility, allowing service requisitions as needed without fixed schedules or unexpected costs.

A: Minimac offers comprehensive training programs, empowering your staff with best practices in oil management, and providing continuous support for troubleshooting and operational guidance.

A: Through proactive maintenance, expert repairs, and service contracts, Minimac helps minimize downtime, optimize resource use, and prevent costly equipment failures, leading to cost savings.

A: Minimac provides after-sales support for all types of machinery, ensuring seamless operation and expert service across various industrial applications.

A: Minimac supplies a wide range of high-quality filters and spare parts, ensuring your equipment runs smoothly and minimizing downtime by providing essential components when needed.

A: Minimac offers warranty and post-warranty services, ensuring continued support for machinery performance, even after the initial warranty period ends, protecting your investment.

A: ARC (Annual Rate Contract) and AMC (Annual Maintenance Contract) are two types of service agreements commonly used in industrial maintenance.
  • AMC (Annual Maintenance Contract): Provides regular, scheduled maintenance to ensure equipment runs efficiently and prevents breakdowns.
  • ARC (Annual Rate Contract): A flexible contract that allows clients to request maintenance, repairs, or parts as needed, at fixed rates, without a fixed schedule.

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